Your professional Handyman service providing handyman, remodeling & maintenance services locally!
Handyman Matters North Metro Denver is one of the original locations from 1998 that is currently operated by the original founders. We are still operating under the original beliefs of exceptional customer service, fair pricing, and top-notch Craftsmanship.
When you call our office, our friendly staff will go through your project(s), schedule a convenient time and match a Craftsman that will complete your projects in a timely manner with the highest quality. We will show up at your scheduled appointment time, assure your project is completed and within your budget. A customer service rep. will contact you directly after the job is completed to assure you are 100% satisfied. All of our work is guaranteed for one year.
We have a professional team of Craftsmen and office staff ready to assist you with all your home repairs, maintenance needs and remodels. Here are a just a few of the things our professional and talented Craftsmen can do: drywall repairs, fence repairs, bathroom remodels, basement finishes, kitchen back-splash, grab bars, install new doors and hardware, trim and molding, shelving and cabinet units, interior, exterior and touch up painting, fascia and soffit repairs, tile, handrails, weather stripping, faucets, toilets, ceiling fan, swamp coolers, garbage disposals, electrical fixtures, ramps, decks and much more! Always call us and if we can't fix it, we know someone who is a trusted resource that can help you.
When you choose Handyman Matters you are not just getting the industry standard; you are getting professionals that are compassionate, skilled and take pride in their work. A Craftsman will show up in a company uniform with a branded vehicle. Although one Craftsman will perform all your necessary repairs, you have the backing of an entire TEAM eager to help you through the entire process. We want to be your home ally and your one call for all your home projects. With our “helping you love your home” motto, we are your one resource for everything and anything home.
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Interview Q&A
How long have you been in business?
Our office has been in business 15 successful years.
What is your primary product or service?
We pride ourselves on our extraordinary Craftsmen. They are the backbone of our company. We recognize the value in hiring multi-skilled Craftsmen who are reliable, efficient, and provide superior service at reasonable rates. Each craftsman is carefully selected and has, on average, ten years of experience in various trades. They are background-checked, bonded, and insured for your peace of mind and safety. Our highly-skilled Craftsmen are knowledgeable and trustworthy professionals who arrive on time, remain courteous, communicate well, and clean their workspace before leaving your home.
Our employees must uphold a strong work ethic and demonstrate that they will always work with and for you by being:
*TIMELY *RESPONSIBLE *GOOD LISTENERS *QUICK TO RESPOND *HONEST *CONSCIENTIOUS *POLITE *PATIENT
So, when it comes time to assigning someone to your project, not only do we schedule the craftsman most skilled for your particular job, we also ensure that they will be competent, experienced employees, who will have your best interest in mind. We believe in bringing honesty and integrity to the home-improvement industry and getting the job done right the first time!
Handyman Matters extraordinary Craftsmen are determined to exceed your expectations.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Handyman Matters Metro Denver is one of the original locations from 1998 that is currently operated by the original founders. We are still operating under the original beliefs of exceptional customer service, fair pricing, and top-notch Craftsmanship.
How do you differentiate yourself from other businesses in your category and area?
Although extraordinary, our Craftsmen are not the only element that differentiates us, it's also our unbeatable commitment to our customers. When it comes to the work performed and quality of service provided, Handyman Matters customer service is like no other.
From the moment you initially inquire about our professional services, whether by phone, web, or via our easy-to-use online booking feature (an industry first), you will notice our convenient scheduling and exceptional communication. We take great pride in going "above and beyond" to reassure you that our Craftsmen will show up on time, and you can trust that the person arriving at your home is the one intended to be there. Our customer service representatives are extremely knowledgeable and eager to help you find the right Craftsman that best meets your needs and is available at a time that is convenient for you. We send an email communication detailing your scheduled appointment, and we follow up afterwards to confirm that the work was completed to your satisfaction.
While our Craftsmen are onsite, they will be respectful of you and your home as expressed in our "Like It's Our Home" Promise. They will listen to your concerns and provide solutions to resolve your issues in the most effective and efficient way possible. And when the job is completed, your home will be left in better shape than it was when they arrived. Our home improvement experts are highly trained professionals who provide a superior level of service.
How many locations do you have and do you have plans to expand?
Handyman Matters is a franchise system and there are locations all across North America. Handyman Matters Greater Denver services the entire Denver Metro Area. It is the original location founded by our current CEO and founders.
Provide detailed directions to your location
We service the entire Metro Denver area. We also have locations in Colorado Springs and Boulder.
What type of payments do you accept?
The office accepts checks, major credit cards and cash payments.
Which areas do you service?
Lakewood, Littleton, Castle Rock, Parker, Highlands Ranch, Centennial, Denver, Arvada, Wheatridge, Northglenn, Evergreen, Westminster, Broomfield and more!
Who owns your company or runs daily operations?
Mark Douglass is the owner of the company.
Kim Hobden is the General Manager and runs the daily operation of Handyman Matters Greater Denver.
What are your hours of operation?
Monday through Friday 8:00 a.m. - 5:00 p.m.
What is the best compliment anyone can give you?
The professional service that is received from the start of the phone call with our Team Coordinators, to communication to our professional Handyman showing up on time and completing service to 100% satisfaction for our customers.
What is your favorite quote or Bible verse?
Corinthians 16:13
"Be on your guard; stand firm in the faith; be courageous; be strong."
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